Ticket Information

Important Security Information

The Princess Theatre values your security and safety. As such, security screening will be taking place at the theatre prior to admittance of the Play. In accordance with the Theatre Conditions of Entry, all bags will be searched upon entry and any Prohibited or Restricted items, including alcohol or professional photography, video or audio recording equipment will not be allowed inside the building. Patrons may also be subject to further screening if warranted. No suitcases or large bags with dimensions greater than A3 will be allowed into the theatre and there will be no storage space immediately outside. Please make arrangements to leave suitcases and large bags elsewhere. Personal items cannot be left at your seats between Parts and you must take all your belongings with you.

Arrival Time

Please arrive from up to 45 minutes before the start time of each performance in order to ensure you are seated in good time. There are bars with refreshments to enjoy and opportunities to purchase official merchandise before the show. LATECOMERS WILL NOT BE ADMITTED UNTIL A SUITABLE BREAK IN THE PERFORMANCE.

Getting Here

• Trams: The Princess Theatre is located in the Free Tram Zone. The nearest tram stop is Bourke St/Spring St and Parliament Station (Route 86, 96 and 35).
• Train: Nearest major station is Parliament station. It is a 2 minute walk from the station to the Princess Theatre.
• Parking: The nearest parking is Wilson Parking, Park Hyatt Hotel, St Andrews Place. For discount parking visit the Marriner Group Website here.

Where to Eat

Find the best places for lunch, pre-theatre dining, bars, late-night bites and things to do nearby the East End Theatre District at VisitVictoria.com

Does the venue have a cloakroom?

A complimentary cloakroom is available next to Door 1, behind the Box Office. Please note that any bags or items larger than an A4 sheet must be cloaked. Space is limited and restrictions apply, so we encourage you to only bring essential items with you to the theatre.

Is the Princess Theatre accessible? 

Please note, there is no lift access at the Princess Theatre. Patrons with limited mobility are advised that the Stalls level is the most suitable access level. Wheelchair access to the foyer is via the centre doors on Spring St with a ramp, or via all doors with shallow step. The Stalls level is the ground level of the auditorium, immediately in front of the stage. The floor is on a gradual incline so that each row is higher than the row in front. There are no steps from the foyer into the Stalls area of the auditorium. Patrons with mobility impairments are advised to book seating in this area. Frames and crutches are stored either at the back of Stalls or in the Front of House Manager’s office and returned at interval and conclusion of performances. The Dress Circle is the middle level of the auditorium. Seating is tiered so that each row is raised one or more steps above the row in front. There is a wide marble staircase with 33 steps from the Stalls foyer to Door 3 in the Dress Circle, with a high and thick handrail. Door 3 enters at the rear of the auditorium, and there are 15 steps to the front row of the Dress Circle. There is no lift access to the Dress Circle. The Grand Circle is the top level of the auditorium. Seating is tiered so that each row is raised one or more steps above the row in front. There are 73 steps from the foyer to Door 4 of the Grand Circle. Door 4 enters at the rear of the auditorium. There are 37 steps to the front row of the Grand Circle, and 3 steps up to Row P. This level is not suitable for patrons who have difficulty with stairs or suffer vertigo. There is no lift access to the Grand Circle.

Are there any planned performances for patrons with special needs? 

GalaPro is now available for Harry Potter and the Cursed Child patrons at the Princess Theatre for select performances. GalaPro is a free app for on-demand captioning that you can use on your personal smartphone device, or via limited devices available at the Box Office on the day of the performance. GalaPro makes theatre accessible for all patrons with closed captioning available for people who are deaf or hard of hearing, or those who just don’t want to miss a word.

Closed Captioning devices will be available for selected performances in June.
7pm Thursday 15th June
7pm Friday 16th June
1pm Sunday 18th June
7pm Thursday 22nd June

Is there a hearing assistance system? 

Assisted listening devices are available for use in all seats of the auditorium. Either headsets or neck loops (for those with a T-switch) can be obtained from the cloakroom. Patrons should proceed to the cloakroom or see a member of the Front of House team on arrival at the venue.

Are there any facilities for the visually impaired?

Guide dogs are permitted into the Princess Theatre. The Box Office staff can make the best arrangements for you. Please contact the venue Customer Service team on 1300 111011 and press 2 or email access@marrinergroup.com.au. Other special access performance dates are also to be announced.

Are companion cards accepted? 

Companion cards are accepted for all performances at the Princess Theatre. Please contact the venue Customer Service team on 1300 111011 and press 2 or email access@marrinergroup.com.au. Companion card tickets can only be collected from the Box Office from an hour prior to the performance. The companion card must be presented before tickets can be handed to the patron.

Where else in the world is the play being performed?

Harry Potter and the Cursed Child is currently playing in the following cities: London, New York, Melbourne, Hamburg, Toronto and Tokyo.

I would like to produce/perform in my own production or reading of the play, who should I speak to?

Harry Potter and the Cursed Child may not be performed in whole or in part and no use may be made of it whatsoever except under express licence from the rights holders of the work, J.K. Rowling and Harry Potter Theatrical Productions Limited. Please email enquiries@hptheatricalproductions.com with any enquiries.

My questions aren’t being answered – who do I contact? 

For all ticketing related questions, please contact us via our official Harry Potter and the Cursed Child Australia social media channels on Facebook or Instagram.